EstimateIQ
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EST-23980-RCN · TRV-5521-B · job J-10301

Gulf Coast Dental (commercial) — water/reconstruction · Baton Rouge, LA · estimator Alana Pierre
Responded Carrier court overdue · 27d held · over 6d carrier desk audit window round 4
Current RCV
$142,600
ACV $121,000
Approved
—
pending
Rounds
4
7 legs logged
Submitted
46d ago
opened Jun 9
Challenged
1
of 3 items

Revision thread — ball-in-court

Travelers · XactAnalysis
GRS (estimator)
↔
Travelers (auditor)
R1 · submitted Jun 12, 1:50 AM
Commercial recon submitted.
+$151,200
R1 · auditor return Jun 16, 1:50 AM
LVT SF over sketch by ~140sf. Carpet pad pricing above PL.
PricingQuantity
FLR LVT — LVT flooring: Qty exceeds measured SF
R2 · submitted Jun 19, 1:50 AM
Corrected LVT qty, repriced pad.
-$4,300
R2 · auditor return Jun 24, 1:50 AM
Floor-prep duplicated. O&P not warranted at this complexity per reviewer.
DuplicateO&P
FLR R&R — Floor prep: Duplicated under DRY line
R3 · submitted Jun 27, 1:50 AM
Removed dup; submitted O&P justification (4 trades).
-$3,100
R3 · auditor return Jun 29, 4:14 PM
Provide written multi-trade breakdown justifying 10/10 and we can settle.
O&P
O&P — Overhead & profit: Wants trade-count breakdown in writing
R4 · submitted Jul 1, 2:46 AM
Submitted to carrier.
+$0
held 1.4d before this

Line items

1 challenged
CodeDescriptionRndStateRCV
FLR LVT LVT flooring - commercial 1 accepted $28,400
DRY 5/8 R&R 5/8" drywall 0 accepted $18,200
O&P Overhead & profit 10/10 0 challenged $24,100

Record

estimate = collection root
{
  "estimate": {
    "id": "est_EST-23980-RCN",
    "estimateNo": "EST-23980-RCN",
    "claimNo": "TRV-5521-B",
    "jobNo": "J-10301",
    "carrierId": "car_travelers",
    "insuredName": "Gulf Coast Dental (commercial)",
    "lossType": "water",
    "phase": "reconstruction",
    "estimator": "Alana Pierre",
    "location": "Baton Rouge, LA",
    "rcv": 142600,
    "acv": 121000,
    "approvedRcv": null,
    "status": "responded",
    "ballInCourt": "carrier",
    "currentRound": 4,
    "openedAt": "2026-06-09T01:50:23.264Z",
    "submittedAt": "2026-06-12T01:50:23.264Z",
    "lastActionAt": "2026-07-01T02:46:17.272Z",
    "clockStartedAt": "2026-07-01T02:46:17.272Z",
    "nextAction": "Awaiting carrier desk audit",
    "nextActionDue": null
  },
  "carrier": "Travelers",
  "aging": {
    "ballInCourt": "carrier",
    "daysHeld": 27.298339571759257,
    "budgetDays": 6,
    "pctOfBudget": 4.549723261959876,
    "state": "overdue",
    "label": "27d held · over 6d carrier desk audit window"
  },
  "counts": {
    "revisions": 7,
    "lineItems": 3,
    "followups": 1,
    "events": 8
  }
}

Next best action

AI
● recommended move
Submitted 46d ago — within Travelers's 4-day desk-audit window. Nudge the adjuster if it crosses the window with no return.
ball: Carrier court · SLA 4d · audit 4d

Follow-up & follow-through

0 open
Write multi-trade O&P justification memo
respond · Alana Pierre · due Jul 3
done

Correspondence

6 messages
EST-23980-RCN — submission R0 Jun 12, 1:50 AM
▲ to claims@travelers.com · XactAnalysis
Commercial recon submitted.
Estimate Review — EST-23980-RCN (TRV-5521-B) Jun 16, 1:50 AM
▼ from desk-audit@travelers.com · XactAnalysis
LVT SF over sketch by ~140sf. Carpet pad pricing above PL.
EST-23980-RCN — submission R2 Jun 19, 1:50 AM
▲ to claims@travelers.com · XactAnalysis
Corrected LVT qty, repriced pad.
Estimate Review — EST-23980-RCN (TRV-5521-B) Jun 24, 1:50 AM
▼ from desk-audit@travelers.com · XactAnalysis
Floor-prep duplicated. O&P not warranted at this complexity per reviewer.
EST-23980-RCN — submission R4 Jun 27, 1:50 AM
▲ to claims@travelers.com · XactAnalysis
Removed dup; submitted O&P justification (4 trades).
Estimate Review — EST-23980-RCN (TRV-5521-B) Jun 29, 4:14 PM
▼ from desk-audit@travelers.com · XactAnalysis
Provide written multi-trade breakdown justifying 10/10 and we can settle.

Identity

Claim #
TRV-5521-B
Job #
J-10301
Carrier
Travelers
O&P cap
10/10
Loss / phase
water / reconstruction
Location
Baton Rouge, LA

Activity

R4 submitted to carrier.
Alana Pierre · Jul 1, 2:46 AM
R3 Auditor returned: Provide written multi-trade breakdown justifying 10/10 and we can settle.
auditor · Jun 29, 4:14 PM
R3 Submitted to carrier · Δ -3,100: Removed dup; submitted O&P justification (4 trades).
estimator · Jun 27, 1:50 AM
R2 Auditor returned: Floor-prep duplicated. O&P not warranted at this complexity per reviewer.
auditor · Jun 24, 1:50 AM
R2 Submitted to carrier · Δ -4,300: Corrected LVT qty, repriced pad.
estimator · Jun 19, 1:50 AM
R1 Auditor returned: LVT SF over sketch by ~140sf. Carpet pad pricing above PL.
auditor · Jun 16, 1:50 AM
R1 Submitted to carrier · Δ +151,200: Commercial recon submitted.
estimator · Jun 12, 1:50 AM
Estimate EST-23980-RCN opened for Gulf Coast Dental (commercial) (water/reconstruction).
Alana Pierre · Jun 9, 1:50 AM