EstimateIQ
DD GRS · Revision desk

EST-24090-RCN · USAA-2291-7 · job J-10388

Nguyen, David — fire/reconstruction · Slidell, LA · estimator Alana Pierre
Revision requested Our court overdue · 27d held · over 7.5d our response window round 1
Current RCV
$88,240
ACV $71,190
Approved
—
pending
Rounds
1
2 legs logged
Submitted
33d ago
opened Jun 23
Challenged
0
of 3 items

Revision thread — ball-in-court

USAA · XactAnalysis
GRS (estimator)
↔
USAA (auditor)
R1 · submitted Jun 25, 1:50 AM
Full reconstruction estimate submitted. Smoke seal + R&R drywall whole first floor, code upgrades flagged.
+$88,240
R1 · auditor return Jul 1, 2:31 AM
Need moisture map + daily readings; O&P not warranted at this complexity.
+$0
DocsScope
DOCUMENTATION — Moisture Map Required: Auditor is requiring a moisture map to support the drying scope. Daily moisture readings must be provided to validate equipment placement, drying progress, and length of drying period.
SCOPE — Overhead & Profit Denied: Auditor contends the project complexity does not warrant Overhead & Profit (O&P), asserting the loss does not require a general contractor to coordinate multiple trades. Contractor should document trade coordination, subcontractor involvement, and project management requirements to support O&P inclusion.
held 6.0d before this

Line items

0 challenged
CodeDescriptionRndStateRCV
DRY 1/2 R&R 1/2" drywall 0 accepted $12,400
PNT SEAL Seal w/ shellac (smoke) 0 accepted $6,800
FRM STUD R&R framing - code upgrade 0 accepted $9,100

Record

estimate = collection root
{
  "estimate": {
    "id": "est_EST-24090-RCN",
    "estimateNo": "EST-24090-RCN",
    "claimNo": "USAA-2291-7",
    "jobNo": "J-10388",
    "carrierId": "car_usaa",
    "insuredName": "Nguyen, David",
    "lossType": "fire",
    "phase": "reconstruction",
    "estimator": "Alana Pierre",
    "location": "Slidell, LA",
    "rcv": 88240,
    "acv": 71190,
    "approvedRcv": null,
    "status": "revision_requested",
    "ballInCourt": "us",
    "currentRound": 1,
    "openedAt": "2026-06-23T01:50:23.264Z",
    "submittedAt": "2026-06-25T01:50:23.264Z",
    "lastActionAt": "2026-07-01T02:31:18.594Z",
    "clockStartedAt": "2026-07-01T02:31:18.594Z",
    "nextAction": "Answer round 1: Auditor has flagged two issues: (1) missing moisture documentation including a moisture map and daily psychrometric readings to substantiate the mitigation scope, and (2) denial of Overhead & Profit on the basis that the claimed complexity level does not justify a general contractor markup. Contractor should respond with daily moisture logs, equipment placement diagrams, and a narrative supporting GC-level coordination to dispute the O&P reduction.",
    "nextActionDue": "2026-07-03T02:31:25.436Z"
  },
  "carrier": "USAA",
  "aging": {
    "ballInCourt": "us",
    "daysHeld": 27.30933758101852,
    "budgetDays": 7.5,
    "pctOfBudget": 3.6412450108024697,
    "state": "overdue",
    "label": "27d held · over 7.5d our response window"
  },
  "counts": {
    "revisions": 2,
    "lineItems": 3,
    "followups": 2,
    "events": 3
  }
}

Next best action

AI
● recommended move
Auditor returned round 1 citing Docs, Scope. Respond with justification and resubmit before the 5-day SLA expires.
ball: Our court · SLA 5d · audit 5d

Follow-up & follow-through

2 open
Call USAA desk adjuster for status
nudge_carrier · Alana Pierre · due Jun 30
overdue
Answer auditor — DOCUMENTATION, SCOPE
respond · Alana Pierre · due Jul 3
overdue

Correspondence

1 message
EST-24090-RCN — submission R0 Jun 25, 1:50 AM
▲ to claims@usaa.com · XactAnalysis
Full reconstruction estimate submitted. Smoke seal + R&R drywall whole first floor, code upgrades flagged.

Identity

Claim #
USAA-2291-7
Job #
J-10388
Carrier
USAA
O&P cap
10/10
Loss / phase
fire / reconstruction
Location
Slidell, LA

Activity

Auditor returned R1: Auditor has flagged two issues: (1) missing moisture documentation including a moisture map and daily psychrometric readings to substantiate the mitigation scope, and (2) denial of Overhead & Profit on the basis that the claimed complexity level does not justify a general contractor markup. Contractor should respond with daily moisture logs, equipment placement diagrams, and a narrative supporting GC-level coordination to dispute the O&P reduction.
auditor · Jul 1, 2:31 AM
R1 Submitted to carrier · Δ +88,240: Full reconstruction estimate submitted. Smoke seal + R&R drywall whole first floor, code u
estimator · Jun 25, 1:50 AM
Estimate EST-24090-RCN opened for Nguyen, David (fire/reconstruction).
Alana Pierre · Jun 23, 1:50 AM