EST-24140-CON · NFIP-0098-22 · job J-10455
Levee Rd Apartments (contents) — water/contents · New Orleans, LA · estimator Alana Pierre
Responded Carrier court overdue · 27d held · over 10d carrier desk audit window round 4
Current RCV
$33,800
Approved
—
Rounds
4
Submitted
37d ago
Challenged
1
Revision thread — ball-in-court
NFIP (WYO) · NFIP DirectGRS (estimator)
↔
NFIP (WYO) (auditor)
R1 · submitted Jun 21, 1:50 AM
Contents pack-out + cleaning submitted to NFIP Direct.
+$33,800
R1 · auditor return Jun 26, 1:50 PM
Flood requires itemized inventory w/ photos & age for each contents line. Bulk line not acceptable.
Docs
CON ITEM — Contents inventory: Line-item proof of loss required
R2 · submitted Jul 1, 2:38 AM
Submitted to carrier.
+$0
held 4.5d before this
R2 · auditor return Jul 1, 2:38 AM
Need moisture map + daily readings; O&P not warranted at this complexity.
+$0
DocsScope
DOCUMENTATION — Moisture Map Required: Auditor is requiring a moisture map to support the scope of drying equipment placement and affected areas. Daily moisture readings must also be provided to validate the duration and necessity of drying services billed.
SCOPE — O&P Denied – Complexity Challenged: Auditor claims the loss does not meet the complexity threshold warranting Overhead & Profit (10%/10%). Contractor should document subcontractor coordination, multiple trades involved, or other factors that justify general contractor O&P on this claim.
held 0.0d before this
R3 · submitted Jul 1, 2:38 AM
Submitted to carrier.
+$0
held 0.0d before this
R3 · auditor return Jul 1, 2:38 AM
Need moisture map + daily readings; O&P not warranted at this complexity.
+$0
DocsScope
DOCUMENTATION — Moisture Map Required: Auditor is requiring a moisture map to support the drying scope. Provide a floor plan with mapped moisture readings indicating affected areas, equipment placement, and material boundaries.
DOCUMENTATION — Daily Moisture Readings Required: Auditor is requiring daily psychrometric and moisture content readings (AM/PM logs) for the full duration of the dry-out to substantiate equipment usage and drying days billed.
SCOPE — Overhead & Profit (O&P) Disputed: Auditor contends the project does not meet complexity thresholds warranting General Contractor O&P. Dispute by documenting trade coordination, subcontractor management, and project complexity to justify the 10/10 or applicable O&P markup.
held 0.0d before this
R4 · submitted Jul 1, 2:39 AM
Submitted to carrier.
+$0
held 0.0d before this
Line items
1 challenged| Code | Description | Rnd | State | RCV |
|---|---|---|---|---|
| CON PACK | Pack-out labor | 0 | accepted | $6,400 |
| CON ITEM | Contents inventory (bulk) | 0 | challenged | $21,000 |
Record
estimate = collection root{
"estimate": {
"id": "est_EST-24140-CON",
"estimateNo": "EST-24140-CON",
"claimNo": "NFIP-0098-22",
"jobNo": "J-10455",
"carrierId": "car_nfip",
"insuredName": "Levee Rd Apartments (contents)",
"lossType": "water",
"phase": "contents",
"estimator": "Alana Pierre",
"location": "New Orleans, LA",
"rcv": 33800,
"acv": 28100,
"approvedRcv": null,
"status": "responded",
"ballInCourt": "carrier",
"currentRound": 4,
"openedAt": "2026-06-18T01:50:23.264Z",
"submittedAt": "2026-06-21T01:50:23.264Z",
"lastActionAt": "2026-07-01T02:39:04.087Z",
"clockStartedAt": "2026-07-01T02:39:04.087Z",
"nextAction": "Awaiting carrier desk audit",
"nextActionDue": null
},
"carrier": "NFIP (WYO)",
"aging": {
"ballInCourt": "carrier",
"daysHeld": 27.305540266203703,
"budgetDays": 10,
"pctOfBudget": 2.7305540266203705,
"state": "overdue",
"label": "27d held · over 10d carrier desk audit window"
},
"counts": {
"revisions": 7,
"lineItems": 2,
"followups": 5,
"events": 11
}
}Next best action
AI● recommended move
Submitted 37d ago — within NFIP (WYO)'s 8-day desk-audit window. Nudge the adjuster if it crosses the window with no return.
ball: Carrier court · SLA 7d · audit 8d
Follow-up & follow-through
0 openBuild itemized contents inventory from Encircle
respond · Alana Pierre · due Jun 28
Compile flood documentation packet (no O&P)
respond · Alana Pierre · due Jul 3
Compile flood documentation packet (no O&P)
respond · Alana Pierre · due Jul 3
Answer auditor — DOCUMENTATION, SCOPE
respond · Alana Pierre · due Jul 6
Answer auditor — DOCUMENTATION, SCOPE
respond · Alana Pierre · due Jul 6
Correspondence
2 messages EST-24140-CON — submission R0 Jun 21, 1:50 AM
▲ to claims@nfipdirect.fema.gov · XactAnalysis
Contents pack-out + cleaning submitted to NFIP Direct.
Estimate Review — EST-24140-CON (NFIP-0098-22) Jun 26, 1:50 PM
▼ from desk-audit@nfipdirect.fema.gov · XactAnalysis
Flood requires itemized inventory w/ photos & age for each contents line. Bulk line not acceptable.
Identity
Claim #
NFIP-0098-22
Job #
J-10455
Carrier
NFIP (WYO)
O&P cap
n/a
Loss / phase
water / contents
Location
New Orleans, LA
Activity
R4 submitted to carrier.
Alana Pierre · Jul 1, 2:39 AM
1 car_nfip rule(s) fired: Flood documentation packet
rules-engine · Jul 1, 2:38 AM
Auditor returned R3: Auditor is withholding approval pending submission of a moisture map and daily drying logs to validate the mitigation scope. Additionally, O&P is being challenged on the basis of insufficient project complexity. Contractor should compile all field documentation and provide a written narrative of GC coordination responsibilities to support reinstatement of O&P.
auditor · Jul 1, 2:38 AM
R3 submitted to carrier.
Alana Pierre · Jul 1, 2:38 AM
1 car_nfip rule(s) fired: Flood documentation packet
rules-engine · Jul 1, 2:38 AM
Auditor returned R2: Two primary dispute points identified: (1) Documentation deficiency – auditor requires a moisture map and daily psychrometric readings to substantiate the mitigation scope and equipment runtime. (2) O&P challenge – auditor is denying Overhead & Profit on the basis that the project lacks sufficient complexity. Contractor should respond with a complete moisture log, chamber diagrams or moisture maps, and a written narrative explaining GC coordination requirements to support reinstatement of O&P.
auditor · Jul 1, 2:38 AM
R2 submitted to carrier.
Alana Pierre · Jul 1, 2:38 AM
Follow-through: Build itemized contents inventory from Encircle
Alana Pierre · Jul 1, 2:22 AM
R1 Auditor returned: Flood requires itemized inventory w/ photos & age for each contents line. Bulk line not ac
auditor · Jun 26, 1:50 PM
R1 Submitted to carrier · Δ +33,800: Contents pack-out + cleaning submitted to NFIP Direct.
estimator · Jun 21, 1:50 AM
Estimate EST-24140-CON opened for Levee Rd Apartments (contents) (water/contents).
Alana Pierre · Jun 18, 1:50 AM