USAA
XactAnalysis · 10/10 O&P cap · 2 open of 2 estimates. The carrier portal is a black box — these rules + clocks are how we model it.
Rules engine
1 rule · fire on auditor revision Nudge desk adjuster after round 2 prio 20
Whenround ≥ 2
Then →follow-up "Nudge USAA desk adjuster (slow CAT audits)"
USAA audits slow during CAT.
Add rule
Estimates with USAA
2 total| Estimate | Insured | Ball | Round | RCV | Aging |
|---|---|---|---|---|---|
| EST-24090-RCN | Nguyen, David | Our court | R1 | $88,240 | overdue |
| EST-24151-MIT | Carmichael, Tom | Our court | R0 | $7,600 | overdue |
Carrier facts
Portal
XactAnalysis
Our response SLA
5 days
Typical audit window
5 days
O&P cap
10/10
SLA override
Global default
Domains
usaa.com
● desk notes
Code-upgrade friendly; slow desk audits during CAT.